Reviews

Great service. He helped me figure out the problem with my jeep it wasn’t the results I was expecting but it was a huge help so I can make my next move I’ll be using him again in the future. Amazing service and customer service.

Service was great. Had a great conversation with manager Jack that cleared up an issue. Appreciate the conversation.

Our vehicle was impounded at the Kennewick PD evidence. Reaching out to A-Jacks and working with Amy and Robert was absolutely phenomenal and smooth. Robert and Amy allowed us to keep our vehicle in their bullpen over night for no extra charge to us. They could’ve charged us more for the different circumstances than was was expected at first. They worked with us and was absolutely the most professional and respectful people I’ve worked with in awhile. Robert Amy you guys are the reason why logistics in transportation roll because people like yall are able to adapt and overcome problems that occur. Awesome team I would use them again given the chance. Robert you are the man I appreciate you working diligently and autonomously in the field even when I was out of office to give you further guidance.

The whole process to get my car towed was easy from start to finish. I was so stressed about leaving my car in a parking lot over night, when Jack told me he could have someone out in 45mins I felt so relieved. Kyle took great care of my car and got it where it needed to be. He took extra measures to make sure snow was cleared on the part of the street I wanted my car parked. Everyone was very kind and the whole thing was stress free. If I’m ever in a situation where I’m stuck and need help, I’m going to call again. Thank you so much!

This company came through for me. Matt was awesome. He came and handled my truck just like it was his own. Took my truck home and was able to drop it off in my problematic driveway. He was very professional and honestly a really awesome guy. This will be my only tow company I use because of the experience I had. Thank you guys for being great and thank you Matt for the exceptional service and laughs to help calm me down in my stressful time. I will always recommend you guys when ever possible.

If I could rate more than 5 stars I would. I've had to use A-Jacks twice in a two day span and I've had incredible service both times. I have a lifted truck and Matt knew for sure how to get my truck safely to its destination twice. Matt is a great assest to the company, and extremely helpful. The dispatcher Jack was patient and friendly. I recommend A-Jacks to anyone and everyone who needs a tow. Thanks again guys, I appreciate it.

Good people over there. I would highly recommend this place for auto repair and towing.

Jack &team were great, quick response, considerate and genuinely wanted to help, Kyle, the driver was the best! Very professional, showed up exactly when he said, clearly knows his stuff , great troubleshooter, he's an asset to his company, Highly recommend these folks

After having my truck serviced at a local dealership, the wheel of my truck came off while traveling on route 55. It happened early in the morning, and Matt from A Jacks responded promptly. His service and knowledge was five star! My truck went off the road when the wheel came off and Matt took the time to not further damage my truck when recovering the truck from the roadside. Thanks to him no further damage was done to my truck. I could not have asked for a better experience in a challenging situation.

A-1 Customer service, repairs, towing. Would highly recommend to anyone. Jack and his crew will take care of your vehicle

Towed me on Mother’s day when I was really in a pinch. Amazing service and very reasonable for the time and distance, highly recommend!

Great company!! Matt handled my show car like it was his own he went above and beyond making sure it was handled with care. I’ll definitely use this company again!!!

I always have a great experience with Ajax. They are courteous, clean, and honest. No headaches and quality repairs for a fair price.

Very fast service. Kyle was quite kind and professional. A great asset to the company. Very pleased with service

Matt was my driver, great guy, fast service and an easy experience!

They were very fast, great work, and very kind, and generous. Most of all very affordable. I would recommend them to anybody!!

A JACK'S towing was prompt and affordable for a very good tow. The driver Kyle took extra care of my 1970 cougar as we dropped it off at the garage I would use them again with no hesitation

This was my first time needing a tow and I googled all my local tow truck companies and this one had the best reviews so I went with it and it did not disappoint! They came to us in a timely manner and once he arrived, quickly assessed the situation, hooked up the car and drove it to the Destination that was provided to him! When we arrived he helped us put our car in an extremely tight parking spot with such PINPOINT driving excellency! All while smiling and being extremely friendly! This man treated my girlfriend with such respect. The drivers name is Matt. Matt thank you so much for doing an amazing job and for not discriminating what so ever like many companies do now a days. This man deserves a raise just for how he treats customers and the crazy amount of professionalism he shows. 10/10 will recommend to my friends and family and I hope your business is filled with much more success! Thank you again Matt and thank you A-Jacks!

Fast, efficient, no fuss

Excellent Service

Excellent service; friendly, forthright and took excellent care of the vehicle. Thank you.

I could not find a towing service that would come out in a reasonable time. My wife called this company and they were able to get to me within 20 minutes. Matt was very professional and was a pleasure to talk to on the ride home. Would definitely recommend this company for towing!

Everyone was so kind, helpful and understanding. They work fast and efficient.

Took care of my problem quickly and at a great price! Even washed my car afterwards! I'll be bringing my next car problem right over!